Support Wizard
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TutorialsA: NO! The common software (Sonic, Nero, Roxio, Gear) that comes with your computer's CD or DVD burner only allows you to burn Data DVD's and CD's which your TV's DVD Player will not be able to recognize and play. This is why EasyBurner is so special; it allows you to take videos from any source and convert them into a DVD or CD that will play on any DVD player in the home. The key to EasyBurner functionality is its compatibily. It works with every video format (AVI, MPG, WMV, RM, DIVX, etc...) and converts all your videos to DVD-Video and Video-CD compatible movies. There are other DVD authoring tools on the market, but they are complex and cost in excess of $100. And, unlike EasyBurner, our competitors’ products don’t convert your files to formats compatible with your mobile device.
A: Yes, we give you all you need to watch YouTube on your TV or portable device.
A: EasyBurner was specifically designed to be very easy to use. The EasyBurner interface walks you through a simple 3 step process. If you are reading this page, you can use EasyBurner!
A: Of course! You can contact our technical support staff 24 hours a day.
A: By purchasing EasyBurner, you get one year of free updates.
A: We do sell retail CD's in our store. Click the Buy Now button on the nav bar above, and choose the Back-Up CD option.
A:
PC REQUIREMENTS
• Windows 2000/XP/VISTA
• 256Mb RAM or higher
• 35MB for Install Disk Space
• DVD Burner or CD Burner
MAC REQUIREMENTS
• Mac OS X v10.4 or higher
• 256Mb RAM or higher
• 35MB for Install Disk Space
• DVD Burner or CD Burner
To burn a DVD single-layer, you will need approximately 10 Gigs of space, if you are burning a dual-layer DVD (DVD9) you may need up to 20 gigs of free space. VCD and SVCD discs require about 1 gigabyte of free hard drive space.
A: Yes! EasyBurner enables you to burn DVD player compatible Video-CDs and SuperVideo-CDs on your CD burner. Most DVD players will playback Video-CDs; check your DVD Player manual for more information.
A: Contact our Technical Support department via the Contact Support link above. Someone will get back to you within 24 hours.
